Yesterday, we added new enhancements to Smartsheet automation. 

You’ll now create reminders in the visual workflow builder that we rolled out last fall for alerts and automated actions. That means you can send reminders conditionally (e.g., if the status is not Complete), customize their subject lines, and more.

You can also trigger your date-based workflows at a specific time of day (based on the sheet owner’s time zone). For example, send a reminder at 9 AM on the due date.

More information on these enhancements can be found in our Automate Your Work With Alerts and Actions help article.



I opened this announcement and was like.... 

Thank you Smartsheet for finally bringing uniformity to the Reminders and Alerts.

Hi Shaine,

Is there any possibility to set it up like I'd like to send a reminder daily (which is built in option) but at 11:00? Can we choose sepcific hours for such reminders?

Is "On specific date" the only option where we can use specific hour to be set up?

Can I set specific hour for other actions without using "On specific date" option?

Best regards,


In reply to by Marcin P

Hi, before these new changes which are really great by the way,  I used to be able to set an automated reminder weekly with specifichour, now cannot find how to do it. 

In reply to by Marcin P

Hi Marcin—

Currently the time-based trigger option is only available when choosing "at a specific date" as your trigger.

Let our Product team know how you'd like to see this feature be improved by submitting to the Product Enhancement Request form under Quick links on the right of the community site.

In reply to by Shaine Greenwood

Hi Shaine,

It's very simple. I'd like to have it in almost each option. If I choose once a day or if I choose once a week. 


@Nat B - you need to choose File and then Send as attachment. There it is.

Having an issue with the new reminders/alerts as well.

How do I set up a reminder for tasks that are coming due in the next 2 days -

need to alert the task owner that task is due in next 2 days

I've set up a reminder on the new alerts but it is not triggering.