I wanted to let you know that we launched a small update yesterday that reduced the height of column headers by 6 pixels. This is the first of many changes to come that help you maximize the use of the grid.
Thank you for your patience as we continue to roll out adjustments. We appreciate your feedback.
I want the auto sort functionality as well. I don't want extra reports and workarounds, I want my main sheet to keep itself sorted on several levels according to criteria I can set.
Don't tell me that your product can't do this: that only means it is an inferior and weak tool that doesn't work well for me.
Make this a MAJOR priority for the team programming new capabilities and features and MAKE it happen.
"The release of the new Smartsheet experience was only made possible thanks to your overwhelming feedback and the support of our amazing Early Adopter Program members. Thank you all for your help!"
Don't try to place the blame for this hot mess on others.
Hello All. David Pessis here, Smartsheet’s VP of Product Management. First, thank you to everyone who has taken the time to share their feedback on our most recent release. Smartsheet takes customer feedback very seriously and we rely heavily on that feedback when making updates and changes to our product.
I am happy to share that we will be releasing an update imminently that will address the excess vertical space within the column headers. While this did not make it in the initial release, we understand how important it is to give our customers as much space as possible within grid view, and have always planned to keep the column headers to a reasonable height.
In addition to the update to the column headers, we are working diligently to give you options to maximize the space used by data in the grid. Our goal is to have these updates to you as quickly as possible, and rest assured this is our top priority.
Please continue to submit to our enhancement request form with the knowledge that we do see and read every piece of feedback that is submitted. Please be on the look out for a response from Brendan with your private message inbox in Community. Additionally, we will continue to monitor and capture all feedback we are seeing from our Community members.
Thank you for being Smartsheet customers, and we appreciate your feedback.
The new UI has the same issues that are fortunately plaguing "modern" UIX across most platforms:
TLDR for Smartsheet UI Team - If you're showing less information in a view than previously, you're doing something wrong.
>lays the foundation for a series of powerful enhancements to the product that will roll out over the next year.
This is always the case and a huge fault of the "agile" SDLC. Go to new platform/codebase with "minimum viable product" -> Get backlash for all the basic functions/behaviors being lost that massively affect productivity -> Slowly add them back as "features" but also somehow make them worse -> Finally get product to a useable state after a year -> Cease all updates even if some of the old functionality is still missing -> Start programming new platform/codebase and start it all over again.
This is what has made MS Office a bloated mess that takes hours of customizing to make useable. (And the online version is just not even worth mentioning).
FAO - Brendan Reed @ Smart Sheet
Brendan not one good comment about these changes introduced today which hopefully you are finding deeply concerning, also no response to date from the email I sent to you which is also rather troubling I do hope your customers do not have to resort to contacting your CEO/President to voice their frustrations - please reverse these unwanted changes that appear to benefit nobody!
What an unpleasant surprise this morning and I echo many of the complaints of others. By far, the worst change for me is the loss of my "pinned" sheets on the left rail. I use 14 sheets heavily throughout the day and it's always been very easy for me to switch between sheets and having them automatically save each time.
Now, I'm forced to click "Recents" each time I want to switch a sheet.
Even on a big screen, the top row with the column headers takes up a lot of room and is not adjustable.
I liked the old tool bar better, please bring it back.
I never use the icons on the right rail. If you must, please put them on the top banner where there is nothing now so that it frees up more space on the right. I'm scrolling left and right all the time to look at my data. Or at least give the option of having it there or not.
I do like the feature of the far left of a row being highlighted as I move the mouse of over the screen. It would be even better if the whole row were highlighted. On the older version, I'd have to click on the row on the left to highlight the row and scroll to make sure I was reading the correct info. Highlighting the row as I scroll over the screen would be very useful to me.
The entirety of the new UX is worse. It is now harder to access things, and there is unnecessary padding around most tooltips- everything is too large. If this is the path you want to go, that's fine, but there absolutely needs to be a way to customize scaling, a collapsible sidebar, and some consolidation of headers + tool tips, etc.
Example of scaling down everything, giving us usable space back
And the loss of the "hamburger" menu is a big loss. The new left bar is clunky and requires many more clicks to switch among sheets. I use 6-10 sheets throughout the day. What a waste of time!
LOL my column headers are HUGE. Not even sure how this passed the test. Absolutely should have control over the size of the headers.