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Celebrate our newest Community Champions! [February 2026] 🏆
It's a big day! If you attended one of our Jumpstart 2026 Festival virtual events last week, you got the early scoop, and now we're singing it from the rooftops: New Community Champions have joined the program! Please give claps, snaps, or taps to: @Alan Miller 11 @Akblevins @AngB789 @Cassi @Cayla Davis @Eric B. @Jgorsich…
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It's here! The Smartsheet Professional Certification is now live!
Hello Community, You might remember back in July we launched the Builder Path, and today we’ve got even more good news. I know our Community members are always excited to level up, so get ready because the new Smartsheet Professional Certification is now officially live! This is your moment to establish yourself as an…
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Start Exploring Our New Homepage
Get ready for a fresh new look, Community! The Smartsheet Community homepage has a brand new feel, designed to help you explore and keep up-to-date more easily. We've refreshed the design to make it simpler to see what's happening and find what matters most to you. For example, you'll now find the most popular tags at the…
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🚨 [Feedback Requested] Would commenting directly on Dashboards help your team? 🚨
Hi all! I'm the PM for Dashboards and I'm exploring adding some Conversations capability to the canvas. This would include - Letting users leave comments on widgets in a dashboard Adding an “annotation mode” where you can highlight or draw attention to specific areas of a graph Possibly enabling approvals right on the…
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Smartsheet Forward 2025 Edition 2: AI-powered, enterprise-grade work management
Back in March, we shared how Smartsheet upcoming AI and collaboration innovations are making it easier to get work done. Now, we’re back with Smartsheet Forward 2025 Edition 2, which details the Smartsheet innovations shaping the future of enterprise work. In this issue you’ll hear about how we’re leveraging AI to build a…
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SmartU New Offerings - Smartsheet Builder Path & more!
Hello Community, Looking to build and showcase your Smartsheet skills? We’ve got exciting updates directly from Smartsheet University. Read on to learn about their enhanced training and certifications that’ll set you apart from the crowd! Live now! - Smartsheet Builder Path This instructor-led path is specifically crafted…
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Community Content & FAQs Reorganized!
Hello everyone, We're always looking for ways to make your Community experience better and more intuitive. That’s why this week we've reorganized a few sections to group together our Community-related content under a brand new header: "About Community"! Here’s everything you need to know: What's the same This section…
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Say Hello to a More Intuitive Community Navigation!
Hey Community! We've just rolled out an exciting update designed to make your Community experience even better, based on YOUR feedback: a brand-new, more intuitive navigation to make exploring even easier! A huge thank you to all our members who provided their feedback, including those who participated in user feedback…
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💫 New Community Search Experience - Live Now!
Hello Smartsheet Community, We are excited to share that we have updated our Community Search to make it easier to discover, filter and consume content that’s valuable and relevant to you. With the new search you can: Search specific date ranges Restrict your search to types of posts (question, discussion, idea) by…
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How to Update Your Community Profile Email
Around here, our team sees all kinds of questions come in about Smartsheet, but one of the most frequently asked questions we get regarding Community itself is: How do I update my Community profile email? This could be because: You got a new job or you’ve had a life change You’d like Community notifications to go to a…
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Upcoming changes to the Smartsheet login experience
Smartsheet is making updates to our login experience, and you’ll soon notice an updated login page. This is a planned change; sign-in has been refreshed to make it clearer and easier to use, with a simplified layout and a more streamlined flow. What’s changing Updated visuals and a cleaner page layout A clearer…
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Help Article updates January 2026
Hello Community, We’ve published new videos on these topics: Smartsheet contacts in Manage contacts in the My Smartsheet Contacts list Brandfolder user permissions in User permissions How to use Brandfolder asset automations in Brandfolder asset automation How to use Data Shuttle to upload data in Create an upload workflow…
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Join us for the Jumpstart 2026 Festival with Community!
Four years ago, we threw a virtual party to kick off the new year and bring this beautiful Community together. Because of you, we've grown from that one event to a week. Long. Festival! 📢 You read that right: A week of celebration. Two massive events. Starting the week of February 9, the Community will be a place of…
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🪄 If you could snap your fingers to make onboarding your team easier..
Hi and happy new year! Do you onboard/train new Smartsheet users at your organization? If so, I’m reaching out as I could use your expertise as we enter the new year. I'd initially posed this to Mobilizers, and am expanding to this broader community to add your perspective. I’m curious about your experience: How do you…
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Help Article updates December 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to Use Tags in Brandfolder in Tag Assets How to Create Automated Update Requests in Request updates with workflows And new Help articles, including: Create linked dropdown columns Smartsheet Control Center glossary Identify your…
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New Official Smartsheet Certification Badges!
At Engage25 our CEO Raj talked about the fact that Smartsheet, as the Intelligent Work Management Platform, is committed to your success. In his words, we are “customer obsessed: and this reality is highlighted in our enhanced certification program. Our legacy certifications (Core Product Certification, etc) were about us…
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Help Article updates November 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to use Brandfolder insights in Brandfolder insights How to create advanced automations in Trigger blocks: When your workflow is executed And new Help articles, including: Create linked dropdown columns Use timeline view in reports…
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Smartsheet recognized as a Leader in the Gartner® Magic Quadrant™ for Collaborative Work Management
Hello Smartsheet Community, Back in March we celebrated together as Smartsheet was recognized as a Customers' Choice in the Gartner® Peer Insights™ Voice of the Customer for Collaborative Work Management, for the third time in a row! And the good news keeps coming. Smartsheet is also recognized as a Leader in the Gartner…
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Smartsheet Incident - Investigating Connectivity Issue Due to AWS outage
[alert callout] We’re investigating reports of customers having issues when authenticating, accessing data and general degraded performance. Incident status: Investigating Incident severity: Partial Outage Start of Incident: 00:00 PT Components affected: all https://status.smartsheet.com/incidents/x5p4b5d29j0z
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Help Article updates October 2025
Hello Community, We’ve published new videos on these topics: How to use columns in Insert, delete, or rename columns How to use timeline view in Introduction to timeline view Widget types in dashboards in Widgets for Smartsheet dashboards To view the entire catalog of help articles, visit the Help and Learning Center. Were…