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Discussion List
Document Builder DocuSign Error When Contact Column is Blank for Template Role
I'm using Document Builder with the DocuSign integration to route a pdf form for for signature(s). One to 3 signatures may be required. My DocuSign template has 3 roles that Need to Sign which are mapped to 3 columns on my smartsheet. When I test the DocuSign process using 3 contacts the document is generated and routed to…
can we create template Data shuttle workflows to Control center?
Hi all, we are currently using Data Shuttle workflows for the Dropdowns, is there a way that we can create it as a template so that it can be copied in the control center and when we create new projects it creates a new workflow based on the template for the new workspaces sheets? Thank you.
How do I fix Jira Connector "Private Key does not match value in JIRA" error
This morning we started receiving the following error on all of our Jira connector workflows. "Your workflow has been disabled due to the following error: Private Key does not match value in JIRA. Please verify that the Private Key in your JIRA Application Link matches the value in your Smartsheet for JIRA Host listing. To…
Dynamic View Comments
I am trying to communicate with others via the comments section in Dynamic View. When I mention them, they do not receive a notification. How do I get them to get notified without me giving them access to the actual sheet?
Automatically print a generated document workflow
Hi, I'm looking to see if there is a possible way or workaround to automatically print a generated document. From the workflow options there doesn't seem to be a way to trigger to print, however there is a trigger to email. I was thinking of emailing the attachment to my printers email address for instant printing;…
Viewing Activity Log
Hello I am the Admin/Owner of all Dashboards and Workspaces for my company. The reps have only VIEWER status in these workspaces. Is there a report to show me how many views in a given time frame? Not who has access but how many users have viewed "X" dashboard. There is no Activity since they are only "viewers". I am…
Unique Identifier Column
I'm trying to get a Datashuttle migration to work and there is no documentation on the limitations of the unique identifier column. Can this column in SS be a column formula as that is how my unique IDs are being generated. I know that both of these columns exist and tested by creating a paste values column in SS in which…
Is DataTable lookup supposed to be case sensitive?
Can't get fields to map to lookup because of case sensitivity it seems. Is this intended for DataTable? If so, there should at least be an option to look for case sensitivity or not.
BRIDGE - (URL's & IMAGES)
I've created 2 Bridge workflows. Add the URL of an attachment to a row cell. This works perfectly, but the URL is only active for 2 minutes then it becomes inactive. ? Is there a way to make URL's permanent when using Bridge ? Insert an attached image to a row cell I have not been able to get this to work as I intend. ? Is…
Has anyone had to merge two control center instances after a company merger?
My company merged with another, and we each had control center implementations prior to merging. When we consolidated accounts at the enterprise level, the Smartsheet account team was able to merge our general smartsheet environments but our Control Centers remain separate. Apparently there is no way to easily merge our…