-
Adding WorkApp User: Sometimes it worked, sometimes it don't
I've been having issues with adding a user to the WorkApp this week. Normally the pop up notification after you successfully added a new user is "contact@email.com" has been added to "role name" and notified" Now there's specific email addresses that even if how many times I tried to add them to the WorkApp, the…
-
Data Shuttle Automation Question
Hi, we are exploring data shuttle for a welcome kit program. Smartsheet has told me we can connect with ADP workforce now but I can't understand how automated it is. HR wants to not have to do ANYTHING. i.e. they enter a new employee's information into ADP workforce now and it automatically flows the critical info (name,…
-
User Subscription Model and Dynamic View Permissions
Under the User Subscription Model, can internal collaborators designated as viewers (not members or guests), enter data into a dynamic view? Our group is still on the Legacy Collaborator Model and uses dynamic view to collect data from internal collaborators that share the same domain as our group's plan. These internal…
-
Help with Dynamic View Logic
I am struggling with a certain part of my logic through Dynamic View. When I try to create a logic and am basing the logic on a prior approval, I am not getting a dropdown with the approval statuses. Everything that I have looked at, it is all set up correctly. This is a field trip form and the approvals route: Secretary…
-
Need the report to show all data even it is more than 2500 lines
Hi , Can Smartsheet make an open option to choose group between summary in one page or group of all data with an option to select 'next' in one report.
-
Why am I unable to see attachments made in a comment in Dynamic View?
When an attachment is made to a row via a comment, I am unable to see that attachment in the details panel of a the dynamic view. If the attachment is added as an independent attachment I can see it in the details panel > attachments.
-
Control Center & Multi-select dropdown
Hello. I'm looking for some feedback on a control center process we've built. We have an intake sheet with standard and optional department assets depending on intake data. To mark which assets we need to create, we have multiple columns with multi-select dropdowns for each asset by department name. What my goal was to…
-
Archiving Rule in Control Center Not Working As Expected
I have several completed projects located in an intake sheet that I would like to archive. I created an archive rule for projects with a status of "Ready to Archive" to move to a separate workspace. I also checked other freeze & disable features for items. When I tested one project, the only thing that worked correctly was…
-
SmartSheet Automation and Sheet Update Delays
I've ran into an issue when trying to maintain a sheet. Triggered settings within automation to send out emails to assigned users have been receiving delayed emails anywhere from 1-2+ hours. Is there an explanation on what could be causing the delay? Initially there were about 40 automation flows setup to send to various…
-
Data Shuttle Offload keeps deleting other Excel tabs
New to Data Shuttle. I created the offload workflow successfully to an excel tab and it overwrites the entire file. My other tabs which will calculate the data on tab 1 after it's refreshed just disappear. What am I doing wrong, please?
