New licensed user still showing as a free user on my workspace.
We recently moved over the rest of my team over to licensed users. I was a licensed user, and they were all free users, but they needed more editing functions to all the sheets. All of my team members but one have access to my Workspace as a licensed user now. The one person who doesn't, does have two work emails. When she…
Can I add an attachment to a row once it's locked?
I have a lock row workflow set up to lock when a specific date is met. We came across a situation where an editor needs to add an attachment after the row is locked, but can't. Is there a way for editors to add attachment after a row is locked?
Bulk download of all the PDF attachments in a worksheet
Hello Community, I am quite new to the Smartsheet and came here to get some advice from you all, i would like to know if there is a way to download all the PDFs attached in different rows of worksheet at one go if the attachments are more than 1000, it would be very helpful if you can guide me through the process, i am a…
How to clear a cell when a box is checked - using automation
Hello, I have a reporting task list that shows days until due and days past due based on todays date. I also have a box that they can check once the task is completed. I am wanting the days past due and past until due column to clear once the box is checked. I tried doing this with an automation but it didnt work so i…
Cleaning External email list
I am wondering, is any other organization is working on cleaning the External email list in Smartsheet. If yes then how and what are the steps need to taken to do this task. We have around 1500 emails added over past 2 years it's high time for us to recertify/ Clean the External email list in Smartsheet
Automation not working correctly
Hello, I have an automation that is not running correctly. It is not clearing the values requested and also not sending Paula Cosentino her notification. Also, if an automation sends an "Update Request" will that line show the little symbol for Update Request?
How to alert a relevant contact
I work in Customer Service (CS) , and we receive and correspond customer requests in Smartsheet. I set an automation, [Trigger: When rows ard added, Actions: Alert someone, Recipients: Contacts in 'CS'], with which I receive other than my own portion. I was wondering if there is a way to alert an assigned Contact of a row.
Organizing Smartsheets into folders - Impact to DVs and WorkApps
Hello, I'm trying to organize the workspace listing in Smartsheet. If I create folders and move sheets into different folders, will that mess anything up for the Dynamic Views and WorkApp? Thanks, Frank
Automation to send past due notifications to members
Hi All! I hope someone can help me create a (functioning!) automation. I need Smarsheets to send a daily notification to task owners, if the task is marked past due. Currently, I have been able to create an automation that will alert owners when a task becomes past due; however, this is a one-time notification. I've…
Viewing WorkApps on Mobile
Is anyone else having trouble viewing WorkApps in the Smartsheet mobile app? I used to have a bottom toolbar with a WorkApps icon, but it's no longer there. They are not listed on my home screen or on any other toolbars I can locate. I also tried searching for some WorkApps by name, and they did not come up in the search.