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Percentages not displaying correctly in Report Summary
Hi, In this report. I want to total up a number of percentages coming from different sheets. Sometimes the percentages add up as percentages, sometimes they display as an fraction. The source sheets are all from the same template, so should be formatted the same way, though I have noticed that certain files seem to be…
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PDF Attachment Downloads
We used to be able to click one time on the PDF symbol to open our documents, but now have to click on the three dots and then get this menu and select open in new tab. The single click still works if we are opening a Word document, just not with PDF. Is there a way to get this function back?
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Who could I contact for Sales?
Hello, I have been trying to get in contact with a sales person as the company I work with wants to move forward with more features. Unfortunately, I cannot simply sign up for the extra features needed to run our operations. I filled out the contact form on multiple occasions and received absolutely no response. I called…
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Error - Approved Domain Sharing List
Hello, I'm trying to share my sheet, but I receive an error that says: I'm sharing to a person within my company so it should be secure. Thanks, Amy
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Commenter Permissions Not Working When Sheet is Viewed in WorkApp
I am running into an issue were users that have been granted "Commenter" permissions on one of my sheets are unable to comment or add attachments when viewing the sheet via my WorkApp. When setting the Page Permissions of the WorkApp, only Editor, Viewer, or Hidden are available for selection under each role. My wish is to…
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Multiple Critical Paths in Single Project
The last task/activity in my project plan is not the "end" of the project, or at least not the end that we care about for reporting purposes. I work in pharma, and our project sheets are tracking toward their NDA submissions, which is the "end" of the project that everyone cares about when it comes to executive reporting…
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Card View behavior in WorkApps
Hi all, I have created a WorkApp for our Graphic Arts Department. It contains approx 6 pages of Card Views. All of the pages are generated from the same underlying sheet. The underlying sheet contains several filters (ex: "by Designer", "by Product Category", "by Priority" and so forth). There are also several projects…
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Uploading an Excel with Data Shuttle Containing Duplicate Rows
I have a Data Upload workflow via Data Shuttle that runs on attachment for the most recent file. The excel files that stakeholders are uploading usually only have ~10 rows and when it goes through the workflow, the rows self-populate into the correct positions within a Smartsheet master database. The problem I have…
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Smartsheet Forms - can an answer change additional questions
If I am using a form for clients to submit entries for different projects, is it possible that based on how they answer the first question, it will change the additional questions asked based on that answer?
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Blueprint set up successful but with 1006 Error Message from missing fields
Hello! I have successfully been able to set up a Blueprint with no error messages but as we build out more templates for our projects, I have made some adjustments to the intake sheet and the Metadata profile sheet. I started to get this error message below but it does not list the specific fields, rows, or columns that…
