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Feedback requested: Shape how Smartsheet communicates with other tools!
👋 Hi there! I'm part of the product team interested in how you handle your Smartsheet work across different communication channels like Teams, Slack, email, video calling, and other tools. 🛠️ If you could wave a magic wand to fix any challenge with communicating across different tools about work you’re doing in Smartsheet,…
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Smartsheet Forward 2025 Edition 1: Innovations to help you collaborate, automate and get work done
As we kicked off 2025, with the Jumpstart 2025 with Community event, many of you reflected on your goals for the new year. With workflows growing more complex—more tasks, dependencies, and content to coordinate — the latest issue of Smartsheet Forward couldn’t be more timely. In this issue you’ll hear about how we’re…
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Workspace collections are here!
Hi Community, Are you sitting down? This one is big, access to the new workspace featuring collections is here! With workspace collections, you can quickly create work management solutions built for a specific purpose and scope. Collections allow you to organize and share all the content relevant to solving a business…
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NEW: Share Data Shuttle Workflows!
Hi Community, As some good news for your Friday, we’re extremely excited to announce that you can now share workflows in Data Shuttle! With this release, workflow builders and Smartsheet System Administrators can now add users within their plan as workflow managers to Data Shuttle workflows. Meaning no more worries about…
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New user type reports in Admin Center homepage, now generally available
Hi Community, We've received feedback that our current user type classifications (such as free users, free collaborators, unlicensed users, etc.) tend to cause confusion, and customers find it difficult to understand the rationale behind the existing user type categorizations. To address this feedback, we are introducing…
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We changed the “Delete User” label to “Remove User” in the Smartsheet Admin Center
Hi Community, To improve clarity, we changed the name of the action, Delete User, to Remove User in the User Management screen in the Admin Center. This adjustment better aligns with the actual outcome of this action, where users are permanently taken off of your plan rather than deleted from the Smartsheet platform. To…
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Customize the From Name of Smartsheet Alerts and Requests
Hi Community, A common problem that our customers faced was that the email From Name for automated Smartsheet alerts or requests used to be the name of an unfamiliar sheet owner or the person triggering the automation, often leading to these valuable notification emails being ignored. We’re happy to announce that workflow…
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1,000 items limit in Favorites now generally available!
Hi Community, It’s a good idea to add your frequently accessed or important Smartsheet items like sheets, reports, and dashboards to Favorites. This helps you easily find your important items in the Favorites panel in the left navigation rail. However, after a certain point, the effectiveness of the Favorites panel…
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📣 New this Quarter - Innovations to help you manage marketing, content, and people
Hi there, Our product team has a ton in store this quarter and we're thrilled to be sharing a preview of what's to come. This quarter’s innovations will be focused on helping you manage marketing and creative work, content and people to deliver better on-brand customer experiences at scale. Ben Canning, SVP of Product…
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Desktop app now generally available
Hi Community, Focusing on work in Smartsheet is challenging when you have multiple browser tabs open at once. It’s easy to lose track of which browser tab has the Smartsheet item you need, get distracted by non-Smartsheet tabs, and lose momentum. That’s why we released the new Smartsheet desktop app! Use the desktop app to…
