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SmartStories
A video series celebrating the vibrant voices of the Community.

October 2025 Badge
Hi all, Who can I contact about getting my October 2025 Badge? I did post. I appreciate your help. Happy Monday!
November Question of the Month - Join the conversation and receive a badge
Hey all, For October’s question, we asked you to pitch your talk show ideas, and you delivered! If I were a TV producer, I'd be signing you up, because I saw some truly great concepts in there. 😉 From tech to home life, healthy cooking, hobbies, interviews, Smartsheet Swag Hunters (I bet this one would be a hit!), and…
ENGAGED 2025 - Creatives and Marketing
Hey there, This will be my second year attending Engaged, and I really appreciated the insights I gained last time. However, as someone in the creative field, I noticed a significant gap in programming tailored to creatives and marketing teams. Last year, the booths, mixers, and breakout sessions were light on content for…
Did anyone else have these errors this morning and then they went away?
We had major issues reporting from most of our users this morning, but never got ahold of Support. Did anyone one else have these issues. They seemed fixed now. Filters not appearing on sheets Trouble adding users to groups Inability to edit within Smartsheet
Has Anyone Found Success Using Both Smartsheet and Microsoft Power Platform?
Hi everyone 👋 I work for a mid-sized company (~5,000–6,000 employees) that’s heavily invested in Microsoft technologies — we use Power Apps, Power Automate, Power BI, and more. At the same time, Smartsheet is widely used across our teams, especially for project tracking and collaboration. Right now, we’re in the middle of…
October Question of the Month - Join the conversation and receive a badge
Hi Community! I love reading your stories, and September's question had some truly brilliant ones. It's clear you're some of the coolest people around, with everything from diving into the world of AI to building a custom playground for your parrot! I especially loved seeing so many of you working on your Smartsheet skills…
Transferring files from Terminated "Provisional Members"
How do you transfer Smartsheet files belonging to Terminated "Provisional Members"? There are not the same options as for PAID Member users.
Introduction
Hi everyone! I’m Shannon from Texas, and I work in higher education. I use Smartsheet to manage dashboards, track processes, and organize reports that support academic operations each term. I’m always looking for new ways to automate workflows and make data more dynamic, so I’m excited to learn from others here. Outside of…
I have earned the Smartsheet Automagician Badge but I am not able to claim it
Hi, I got an email letting me know that I've been recognized as Automagician, but the link to the badge is not working, and I don't have this badge in my profile here. Can you please advise how to get it? Thanks!
please remove my account
Dear Smartsheet Support Team, Some time ago I received a Smartsheet account with my old email address (I am currently logged on with that account) Now if I try to access our Procurement Smartsheet I get this error message: My procurement Team thinks it has to do with my old account (the one I currently use here) Is there a…

Best Practice

Formulas for Calculating Time
I have decided to create a post that consolidates all of the different time based solutions that I have put together. Some of these solutions can be made more efficient or condensed into fewer but larger formulas. I am still going through these working on making them more efficient and tweaking them, but all of them have…
Work Breakdown Structure (WBS) - Column Formula Configuration
Hello Everyone, Recently myself and two fellow Smartsheet Sales Engineers, @Lea Gikas and @Dave Stanley got together to create a WBS solution powered by Column Formulas. We wanted to provide the resulting configuration to the community in case some may find it helpful in executing project management solutions, this…
Quick way to copy formulas across sheets I found
Problem: I had the need to copy a list of 26 formulas to 56 sheets maintaining the formulas for each sheet. to increase the data collection across the sheets. All sheets have the same column names. Smartsheet defaults to saving the end result, and doesn't offer the ability to just copy the formulas from one column in one…
For Every one want to have More color symbol for health Status column.
Dear Community Memebers, I saw many equations asking to have More color symbol for health Status column, so i added this post to be a simple reference to solve this issue and with your help and comments we can develop it to match the most of your wishes. the following screenshot shows the color reference you can use it in…
Daily Update Solution without the need to open the sheet, use Zapier, or similar
Hi everyone, Happy New Year! I hope you're well and safe! I've developed a way to use the newly released Record a date feature to update sheets with today's date automatically without the need to open it or similar. 1. Add a so-called helper column. (Date). We can call it Today Helper and add a date before the current day.…
Combine emails into a multiple-contact column / multi-contact column
Multiple-contact columns can be problematic to use in Smartsheet. Namely, they cannot be "put together" with a formula. There's many use cases where you need to build multiple contacts into a cell based on criteria/lookups, but there isn't a way to do that in native core Smartsheet. There is, however, a couple of methods…
INDEX and MATCH across two sheets: a detailed explanation
Hello everyone, would love some feedback on this tutorial. I was answering a user's question regarding INDEX and MATCH (thread post here), and thought it would be beneficial to share my example to the greater Smartsheet community of how to easily utilize INDEX and MATCH functions to reference cells from another sheet by…
Auto-Create Child Rows WITHOUT Bridge or API
This initial solution is based on form submissions being made and each form submission triggering the creation of a set of "template" child rows per submission WITHOUT the need for a 3rd party app, the premium add-on Bridge, or the API. So if your form submissions look like this: Your working sheet could look like this:…
Formula To Indicate A Task Is Ready Because Predecessors Are Complete [Solution]
I have seen many posts about people wanting the ability to indicate a particular task/row is ready to begin because all of the predecessors are complete (many of them archived). All of the proposed solutions had short comings (e.g. only works on rows with a single FS predecessor with no lag). Here is my full solution to…
Pre-Filled Forms Using URL Queries: Tips and Tricks
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…

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March Question of the Month - Join the conversation and receive a badge
March is here, everyone! For February, we asked you to celebrate your everyday life achievements, and you blew us away with the responses. Not only are our members life-long learners that challenge themselves at work, but they are also passionate about their hobbies and crafts, and make the world a better place for their…
How to get support on a Pro plan
After having been an advanced business account user for a long period I took a rest from Smartsheet and cancelled my account. Recently, I signed up again as a single Pro user, paying annually in advance, which ought to provide web-based ticketing support. Unfortunately, Smartsheet fails to recognise ownership of my account…
Poor support
After having been an advanced user of Smartsheet over several years I cancelled my subscription for a few months and then went back onto the Pro level on 11th Feb - paying $156 AUD for the year in advance. The Pro level includes: Unlimited free Viewers Gantt, table, board, and calendar viewView your projects, programs,…

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