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Get to know outstanding members of the Community.
SmartStories
A video series celebrating the vibrant voices of the Community.

February Question of the Month - Join the conversation and receive a badge
Hello hello Community! We’re one month into 2026, and you’re already bringing your best into the new year. In January, we all got together and shared the new ideas we want to explore this year, and I was pleasantly surprised to see so many of you want to master Bridge. Taking note. 📝 Now who’s ready for our next question?…
A memorable year for the Smartsheet Community
Hello Smartsheet Community, I hope January has been an energizing and inspiring month for you so far. As we look forward to all the amazing open doors 2026 has for us, let’s take one last look back at 2025 to celebrate an incredible year of growth, connection, and achievement for the Community. 10 Years of Community & 20…
Helping people realize Smartsheet value 📈
Hi Community, At this year’s ENGAGE conference, many of you participated in an activity at our ‘Idea Labs’ aimed at understanding what keeps people in your organization from adopting Smartsheet. The major takeaway? Executives and team members are reluctant to embrace a new tool without first knowing what's in it for them.…
Smartsheet Community Team: Meet Georgie 👋🏻
Hi everyone! I’m Georgie and I’m the newest member of the Smartsheet Community Team! Fun facts about me: My dog, Daisy, only has one eye and although she’s 12 years old, I still get asked frequently if she’s a puppy as she has a very youthful look about her. I keep asking her to share her secrets, but she’s selfishly…
Nominate Peak Humans & get a badge!
Hi Smartsheet Community, We loved learning about what operating at your peak looks like for you, and now, we want to give you the opportunity to recognize and celebrate others, and earn cool badges as you do it 😉 The Operate at Peak Human campaign is a celebration of humanity. Recognize someone who does a great job in any…
Introduce yourself & get to know your peers!
Hi there, Get to know other members in the Community and take a minute to introduce yourself in the comments below. Feeling at a loss for words and need a little inspiration? Tell us where you’re from, your role, how you use or hope to use Smartsheet and a fun fact or two about yourself. (We love to learn about your…
Where did support go?
So I have no idea what happened but having a business license apparently doesn't allow you to get any support from Smartsheet now? I can only use their broken AI Agent to create tickets that go nowhere? I opened a ticket 3 weeks ago that nobody has looked at or contacted me about and the AI will only allow me to open…
Why can’t I suddenly not edit any sheets in a shared workspace where we both are on a pro plan ?
I am unable to edit several sheets where I am either the owner or have Admin permissions. Both the sheet owner and I are on a Pro Plan, and I have confirmed that I am a licensed user. I have also verified my Admin permissions, checked for locked content, and ensured my browser and app are up to date. Despite these steps,…
Engage 2026 - is this sign-up form legitimate?
I searched for info on Engage 2026, and didn't see anything that looked truly official from SmartSheet HQ, but I did stumble across a sign-up form: Personal Information - Engage 2026 User Conference On one hand, this is exciting because it would be geographically useful for my team, and it falls at a time of year when we…
How do I find my account representative/Update Contract Owner/Billing Contact?
How does one go about finding out who our account representative is? I also need to update our contract owner information as well as the billing contact information as both individuals no longer reside at the company. Thank you in advance!!
Smartsheet Employee Dashboard functioning like an app
Hi there I have created a Smartsheet Dashboard for each employee, with sheet visual icons related to their worksheets. It serves as a quick link and hosts only the sheets they need to access and work on. The Icons are categorised as per our company's production and accountability structures. It resulted in no further…
January Question of the Month - Join the conversation and receive a badge
Happy 2026, Community. I am so happy to welcome a brand-new year with all of you. I hope you’ve had a wonderful holiday season and are feeling inspired to make 2026 one for the books! We closed 2025 with your creative holiday ideas, and honestly, I wish I could add them all to the calendar. Based on your responses, I think…
December Question of the Month - Join the conversation and receive a badge
Happy December, everyone! We're officially wrapping up the year, and after reading about all of your great achievements on Smartsheet last month—from certifications to creating impactful solutions—I feel like a round of applause is in order for our talented Community. 👏👏👏 Now, to celebrate our final Question of the Month…
Promo Code for Smartsheet Core Product certificate
Hi all, Can I get Promo Code for Smartsheet for current month November 2025
Engage 2025
Just got back from the conference and had a blast! It was overwhelming and alot of information to process. What was your big take away? Or something you learned?
How to claim an earned badge
I received an email indicating that I can claim my earned badge; however, after signing into my account, it does not appear on my dashboard. Could you please advise on how I can access it? Thank you.

Best Practice

Formulas for Calculating Time
I have decided to create a post that consolidates all of the different time based solutions that I have put together. Some of these solutions can be made more efficient or condensed into fewer but larger formulas. I am still going through these working on making them more efficient and tweaking them, but all of them have…
Work Breakdown Structure (WBS) - Column Formula Configuration
Hello Everyone, Recently myself and two fellow Smartsheet Sales Engineers, @Lea Gikas and @Dave Stanley got together to create a WBS solution powered by Column Formulas. We wanted to provide the resulting configuration to the community in case some may find it helpful in executing project management solutions, this…
Quick way to copy formulas across sheets I found
Problem: I had the need to copy a list of 26 formulas to 56 sheets maintaining the formulas for each sheet. to increase the data collection across the sheets. All sheets have the same column names. Smartsheet defaults to saving the end result, and doesn't offer the ability to just copy the formulas from one column in one…
For Every one want to have More color symbol for health Status column.
Dear Community Memebers, I saw many equations asking to have More color symbol for health Status column, so i added this post to be a simple reference to solve this issue and with your help and comments we can develop it to match the most of your wishes. the following screenshot shows the color reference you can use it in…
Daily Update Solution without the need to open the sheet, use Zapier, or similar
Hi everyone, Happy New Year! I hope you're well and safe! I've developed a way to use the newly released Record a date feature to update sheets with today's date automatically without the need to open it or similar. 1. Add a so-called helper column. (Date). We can call it Today Helper and add a date before the current day.…
Combine emails into a multiple-contact column / multi-contact column
Multiple-contact columns can be problematic to use in Smartsheet. Namely, they cannot be "put together" with a formula. There's many use cases where you need to build multiple contacts into a cell based on criteria/lookups, but there isn't a way to do that in native core Smartsheet. There is, however, a couple of methods…
INDEX and MATCH across two sheets: a detailed explanation
Hello everyone, would love some feedback on this tutorial. I was answering a user's question regarding INDEX and MATCH (thread post here), and thought it would be beneficial to share my example to the greater Smartsheet community of how to easily utilize INDEX and MATCH functions to reference cells from another sheet by…
Auto-Create Child Rows WITHOUT Bridge or API
This initial solution is based on form submissions being made and each form submission triggering the creation of a set of "template" child rows per submission WITHOUT the need for a 3rd party app, the premium add-on Bridge, or the API. So if your form submissions look like this: Your working sheet could look like this:…
Formula To Indicate A Task Is Ready Because Predecessors Are Complete [Solution]
I have seen many posts about people wanting the ability to indicate a particular task/row is ready to begin because all of the predecessors are complete (many of them archived). All of the proposed solutions had short comings (e.g. only works on rows with a single FS predecessor with no lag). Here is my full solution to…
Pre-Filled Forms Using URL Queries: Tips and Tricks
Using URL queries to pre—fill forms seems to be catching on a bit more lately. There are a lot of resources out there, but they can be kind of spread out, so I figured I would start a thread that has some of the lessons learned, tips, and tricks that I have discovered along the way. Tip #1 [info callout] The first one that…

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February Question of the Month - Join the conversation and receive a badge
Hello hello Community! We’re one month into 2026, and you’re already bringing your best into the new year. In January, we all got together and shared the new ideas we want to explore this year, and I was pleasantly surprised to see so many of you want to master Bridge. Taking note. 📝 Now who’s ready for our next question?…
Why can’t I suddenly not edit any sheets in a shared workspace where we both are on a pro plan ?
I am unable to edit several sheets where I am either the owner or have Admin permissions. Both the sheet owner and I are on a Pro Plan, and I have confirmed that I am a licensed user. I have also verified my Admin permissions, checked for locked content, and ensured my browser and app are up to date. Despite these steps,…
Where did support go?
So I have no idea what happened but having a business license apparently doesn't allow you to get any support from Smartsheet now? I can only use their broken AI Agent to create tickets that go nowhere? I opened a ticket 3 weeks ago that nobody has looked at or contacted me about and the AI will only allow me to open…

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