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Alert email attachments
In an automations, call it number 15, I generate a PDF in a workflow and it is added to the row as an attached - all good Then in automation number 16, triggered by an attachment being added, I create an Alert to email to a person and include the attachment. The email is sent but no link to the attachment is found - why?…
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Automation triggered when rows are changed is happening on initial input
I have several automations set up to alert users when row data is changed. These used to work fine, but now they are triggering on initial input of the form. So now I get two emails each time rows are added, once for the new row automation, and again for the rows changed automation. Could this have anything to do with…
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Cross referencing same range across multiple sheets
I am using one sheet, call it Program Data, as my source data for piping into my many Project Sheets. The Project Sheets have a Project ID in one cell that determines which line of the Program Data sheet to call out (e.g. Start Date, Team Lead 1, Team Lead 2, Team Lead 3, ...). I can't find a way to link each cell without…
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Getting errors trying to transfer ownership of a sheet
We have MANY sheets to transfer. This is as a result of our company domain changed (hii-tsd.com to hii.com). So we transferred ownership to 3 people (myself included) on the Portal Team, who manage the Smartsheet files. I had a co-worker on the portal ACCEPT the email that was sent to the shared mailbox, and then the…
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Restoring from Sheet Snapshot when auto-generated numbers are involved
I recently inadvertently deleted a large amount of data from a sheet that has an auto-generated number column. While I know how to restore from a backup, I have no idea how to restore the originally assigned auto-generated numbers without completely messing up the sheet. Has anyone come up with a creative solution to…
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Creating a summary for a workspace
I have a workspace that has a revolving set of sheets. Some of the sheets are active for the time being but are not active now. There are several cells that I would like to have on the summary , like the client name, the status of the sheet, the date expected to go live, health of the sheet. What would be the best tool to…
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Need to retrieve the complete driver payroll sheet
I am unable to retrieve the complete driver list and would like assistance in recovering last Friday’s data
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Inquiry About Using Smartsheet Gov with GE Aerospace M365
Dear Smartsheet Support Team, I am an employee at GE Aerospace and currently use the standard(Enterprise) commercial Smartsheet environment. Recently, I noticed that our organization also provides access to Smartsheet Gov through our Microsoft 365 integration. I am interested in using the Gov environment if it offers…
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Why can't I enforce MFA on our org/team accounts
Hi, I have two situations: My admin account which I am using for this question does not have any MFA tab able to enable 2FA. I only have Authentication section on the Admin Center which is not helpful either. 2FA does not exist as well on my teams individual accounts which means we can't enforce any 2FA. Does this have to…
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Enhancement Request: Allow changes to Column Type when Conditional Formatting is set
If a column is associated with any Conditional Formatting, the column type can not be changed. This is true even if the Conditional Formatting Rule is disabled. This is true even when changing Column Type from 'like' types, for example Text/Number to Dropdown List. This is an inconvenience, minor at best, severe at worst…
