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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Sorting stopped working on existing sheet
Hi, I saw a few posts about sorting not working properly, but none of them had a solution and I'm not sure if my issue is the same. A sheet I have been using and adding and removing rows to/from over the last 6 months suddenly stopped sorting the date column in ascending order for new rows. No hierarchy or filters in…
On enterprise plan with SSO, can a non-member edit a specific shared sheet indefinitely?
We're on an annual enterprise plan & we have SSO enabled. I have shared a sheet (with edit access) to a person in our org domain, who is not currently a member. They edited the sheet, but they still don't show up anywhere as a visitor or a provisional member (I'm the sys admin so I can see all the users.) All the…
Dashboard edit button missing
Hello, I setup a dashboard few weeks ago and now I'm unable to make ay edits to the dashboard. I still have admin access but the edit button on the top right corner is missing.
Why do all sheets now need to be part of a workspace?
I am trying to set a workflow for an existing sheet, I have Admin permission. Once the rows meet a certain criteria I need them moved, one sheet to another. I created the new sheet, to where the rows need to be moved, which makes me the owner. However, when creating the new sheet, it creates a whole new workspace, like…
Saved Mapping populating PDF with random letters/characters instead of data from columns.
I work at a company that has used the document generation feature for a while to create cover sheets for jobs we're bidding/quoting. It's a super simple PDF that has worked well for a while. Today it stopped working and started populating the fillable PDF with complete nonsense like "e~îÉå]mêáåÅÉíçå" and "MNLOSLOS". I've…
Change on sharing with collaborators
This discussion was created from comments split from: Free Collaborators.
File Upload form element
I'm trying to add a file upload to my Smartsheet form, but it is not available (grayed out) in my form elements. How do I fix that?
Request an Update sending multiple lines in 1 email
Greetings- I have a drop-down column where a staff member is emailed (request an update) if a row is marked as "assigned". If row 1,2,3 are assigned to the same staff member within a few mins, that staff member receives 1 email rather than 3 separate emails. We want each row to be a separate email so they can mark that row…
MFA authenticator app question
We just added MFA to our sign in authentication. In the communication we sent out we said you can add the app to your phone or desktop. Does anyone know how to add the app tp your desktop if you do not have a smartphone? I can't find information on how to do this.
Automation Workflows - Please try again - Something went wrong
All of the automation workflows on all our sheets are "missing". This is what we see when we click "manage automation workflows" We're also unable to create new workflow. Smartsheet Gov Status shows no issues with workflows. Is anyone else experiencing this issue?

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Table View linked Dropdowns
Still looking for documentation, but I am curious about the limitations with the dropdown linking in Table View. Does a person need to have access to the dropdown source sheet in order for the dropdowns to populate on the Table sheet?
How do I show both birthdays and anniversaries on the same calendar?
I want to add a calendar to my team's dashboard that shows both Anniversaries and Birthdays every year. I have the following columns: Team member Date (date of anniversary and birthday) Anniversary column to show this year's date (formula) Birthday column to show this year's date (formula) When I go into calendar mode, I…
Remove links from the entire sheet
I made a copy of a sheet to test something and forgot to uncheck the option to keep the links. Now the Sheet I copied has all of the linked rows and the sheets where the data populates from now show links to the original and to my copy. Is there a way to remove the links from my copy in hopes it removes the links from the…

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