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Smartsheet Basics

Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.

Unable to transfer ownership of sheet
I get the following error when attempting to accept ownership of a transferred sheet. There are no status errors. Sorry, we're having trouble reaching Smartsheet right now. Please check for any known issues at status.smartsheet.com or contact us at www/smartsheet.com/gethelp for help.
Why aren't my dates not auto populating from predecessors?
How to add an external as guest?
How can I add a person with an external domain as a guest? I can only choose between “Member” or “Viewer”. Even after successful activation, I’m not able to change the role. Thank you.
Enterprise account access not logging in by default?
Hello! I see there was recently changes made to the login screen. When I began using this program for work, I was a regular user. I eventually was added to my company's enterprise account for the premium functionality. I used to select "Log in with company account" to utilize this access. Since the changes were made to the…
Sharing to unlicensed users
We need to share a couple of sheets to unlicensed colleagues for viewing and minor editing. Can you advise what’s the best way to handle this? Should we: Ask them to create their own free accounts - what is the downside of this? Is there an “expiration” on their account and will they no longer be able to view/edit sheets…
Capabilities
I need a platform that tracks time (or links to Spectrum) to allow real time project visibility as to allocate staffing resources for each project, against the fee designated for multiple phases on a project. Basic Project Management. Also, need to create intercompany bills (without the payment links), but would be…
One-time pop-up Confidentiality Acknowledgement?
I use Smartsheet as a virtual data room, with each Workspace dedicated to a specific project. I will then invite different downstream colleagues to the project sheets. I would like to set-up a Confidentiality Acknowledgement statement that the colleague has to click on "Acknowledge", before being granted access to the…
Row in a Sheet Disappeared
Wondering if anyone has any insights on this: My team is using a sheet to maintain items in a RAID Log. Yesterday, an entire row in the sheet just disappeared. Today, it reappeared. Has anyone seen that before?
Merged: Every Timeline widget tied to a report has stopped working
This discussion has been merged.
Moving sheet from one workspace to another
Hello, I have a general question. looking to move a SHEET from one workspace to another. That sheet has a FORM and Workflow Alerts set up. Will that disrupt my workflow and inactivate the form link? Just want to confirm what I need to do to ensure the SHEET and workflow alerts don't break. User is the same. Second question…

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Prepopulating Forms
I'd like to be able to enter a unique value in a form and have it prepopulate a few other areas of the form. For example, I'd like to enter an employee ID number in the FORM, and once entered the First and Last Name sections of the FORM would automatically populate with the correct information.
Conditional formatting for dropdown with multiple options and OR condition
Hi experts, I have a problem with a conditional formatting rule not performing as expected. I have a dropdown field called "Transit country", and multiple country options can be added from a list (not blurring out the actual options as I'm sure we're all aware of current travel concerns). I've used Contains as it's…
Set Default Value in Form that is NOT a Dropdown Value
Hi! I have a sheet that has two form that feed into it. This is to report on Closures due to Staffing, Weather, and Facilities. One team submits closures for Staffing and Weather, while another team only submits Facilities. When I created this set up I have it so the one team gets asked "Reason?" then they can select…

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