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Expand Support Case Description Text Box
Problem: The Support Case description text box only displays 3 lines with no capability to expand beyond this limit. This makes it difficult to reread and edit previously typed text. The scroll bar moves the cursor to the top or bottom of the box at a speed that is not readable. Using the cursor and arrow key is the other…
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Expand Support Case Record View of the Subject Field Title
Problem: The Subject field title in the list of support cases only displays 23 characters, which makes it difficult to identify the cases without opening the entire record one at a time. Some cases contain similar, but not identical subject descriptions. This is a time consuming process, particularly when looking for a…
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Limit Characters for Generate Documents
We need the ability to limit characters for situations like generating documents. If a user enters too many characters the data runs off the page. I found a workaround, but it requires sending the request back to the requestor. If it could limit from the onset there would be less manual effort.
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Dynamic View widget for dashboard
There should be a widget for a Dynamic View, allowing a dynamic view to be selected. This could then include options to set a filter for the dynamic view. When creating dashboards for roles, this has then required separate dynamic views to be created for each of the roles. If the dynamic view had its own widget, one…
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More Sort Levels
Please add the ability to use more sort levels when sorting sheets and reports. It's pretty easy to run up against the limit of only being able to sort by 3 columns. In my personal experience there are cases I've hit where we would need to use 5 columns to have a sheet or report sorted in the most logical order. I'm sure…
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Auto-Logout for Inactivity Setting
It would be great to have the ability to set an auto-logout for inactivity at both the user and account level. Benefits: Enhanced account-level data governance Prevent unintentional unauthorized access on shared devices Ideal function: Sys admin can set this at the account level with these selections Ability to make…
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Dropdown list by Cell
I suggest adding a dropdown list option for each cell. We use Smartsheet for our Scrum process, where each user story has specific criteria. Having dropdown options would help my team easily track whether all criteria have been completed by simply selecting a checkbox
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Customize Account Invitation Email
Currently, when users are invited to join a Smartsheet account they receive a standard, system-generated email with no custom message. This has resulted in some users contacting the sender or a Smartsheet administrator, if they know one, to ask whether the email is legitimate or a form of phishing malware. The system…
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Toggle Name OFF in Latest Comment Column
Please add functionality to toggle Name or Commenter to off when a column is set to Latest Comment. For example: "Park Approved 1/31" instead of "Mike Stone - Park Approved 1/31"
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UnManaged Resources Filter
Resource Management needs a method of being able to globally filter out UnManaged Resources which show up by default when reviewing the people schedule. With hundreds of Unmanaged Resources showing up we need a quick and easy way of doing this.
