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Change the JIRA account an individual Smartsheet user is connected to
We were in the process of setting up a generic user to create JIRA connector workflows and did not have a user created in JIRA that matched. One of our users mistakenly connected the generic Smartsheet account to his own JIRA account and now we only see his JIRA projects. We've been told the only way to reset this is to…
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Smartsheet Gov JAWS (Screen Reader) Computability and Accessibility
In the current build of Smartsheet Gov, the highlighted cell in a sheet does not have the cell text / input connected to the name of the cell to be read by a screen reader. Three different screen reading software's were not successful in trying to read aloud the text in the highlighted / in focus cell. Having this issue…
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Enable view selection dropdown in WorkApps
Currently it is not possible to switch between Grid, Gantt, Card and Calendar views for sheets and reports in WorkApps. There are numbers community questions about enabling (say) Gantt view for reports, or card view for both reports and sheets, so rather than address these ad hoc, I recommend the development team enable…
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Meaningful error handling on Dashboard
When there is an error in a dashboard, I see an error message like "Actor ID XXXXX has insufficient access permission to Container ID YYYY, Dashboard cannot be saved." (something along these lines). Nowhere on your website do you explain Container ID, from support I learned it could mean several different things. So to me…
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Allow more than one file upload field per form
I need to be able to have people upload multiple documents in a form submission. In my case I need to ask for a copy of their driver's license and I also need a copy of their insurance card. I think it's very inconvenient to not be able to have multiple upload fields. To have the person need to combine their two (or more)…
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To sync Status column in Smartsheet with Resource Management.
The Smartsheet integration with Resource Management should provide fully sync of column in Smartsheet task list. Currently only the column "Task, Assigned to, Allocation Hours, Start Date and End Date" are sync to Resource Management. One of the purposes of integration should help in maintaining up-to-date project statuses…
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Can we get AI Help added back?
At some point this very helpful help feature was removed from smartsheet. I used it all the time and it was great. Now I have to go back to the old help method of searching for a topic and if I don't get the wording exactly right I have to sift through volumes of articles.
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Assigning multiple people to the same project, visible in Card view
Hello! I would like to be able to have multiple values per cell in either dropdown or contacts column, & to still be able to use that column as a swim lane in card view. eg: I have 2 people to assign to 1 project. When I select multiple names in the 'Responsible For' column then switch to card view, I can't view by my…
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External Communication
A way to communicate with external clients without letting them have access to the sheets (Without using proofing or having to create a dynamic view for every project).
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Sort by date in Card view
Hello, I would like to be able to sort by date in card view. In order to be able to prioritize better in each category. Is it possible to do that ?
