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FAQs and Guidelines for posting Product Feedback Ideas
Hi Community, Welcome to the Product Feedback and Ideas space where you can help shape the future of Smartsheet! We really appreciate your feedback and will take all posts into consideration. Our product team will review top ideas and requests monthly and we'll share updates as soon as we get them. Remember: if you have a…
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transfer license and content
Right now as an admin, whenever I am removing a license from one individual (and I have used all my available licenses), I have to transfer ownership of content to myself, deactivate a license, activate a new one, and then transfer ownership of that content from me to the new license holder. Almost impossible to do…
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Logarithmic scale for chart widgets
When using Dashboard Chart Widgets, the charts look great if the data is within similar parameters for each row/column. However, if you have one row that has outlier data (see picture), then all the other rows are hard to visually see what's going on. The solution would be to allow for charts to have a logarithmic scale to…
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view as other user in dynamic view
I'm renewing the settings for our portfolio of dynamic views and doing some clean up. As I complete these tasks, I'd like to be able to "view as Amber" or "view as Anthony" so I can ensure my end users are having the experience I believe I've designed. Right now I'm temporarily assigning myself or having a colleague take…
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Email Delivery Change -Automation
Can we please make who the email automations are from editable? All of my automations come from me and I would much rather make it from our group or organization. (Or vary it based on the end use/user) Thanks so much.
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Option to Disable Update Confirmation Email Notifications
Hello, My company handles medical record requests for at least 30 clients. We utilize Smartsheet for this process. We recently noticed the update confirmation email that gets sent to the requestor has the link for our sheet. Is there a way to disable these Update Confirmation emails or at least select what's included in…
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Proofing - Comments to persist across all versions
Currently, once a new version of a proofing document is uploaded, it is not possible to see the comments made on a previous version. This makes it extremely difficult to effectively review the new version and ensure all comments have been addressed. Options are now limited to, copy and pasting the comments out of the proof…
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Enable {{Curly Brackets}} in manual "Send Update Request"
Issue: {{Curly brackets}} don’t work in manually created update requests (right-click → "Send Update Request"), unlike in automated alerts. Instead of displaying cell values, they remain as plain text. Current workaround: Manually copying cell data into the message, since all included columns in "Send Update Request" are…
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Smartsheet Support Ticket Emails: Include More Details in the Emails!
Whenever I get an email from Smartsheet about a support ticket that was updated, closed, requests more information, or about anything for that matter, it almost never includes important details of the ticket. Easy-to-implement recommendations for EVERY email sent by support regarding a ticket: Include a direct link to the…
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Bulk Backup and Export Enhancement for Smartsheet Workspaces
Feature Enhancement Request: Bulk Backup and Export for Smartsheet Workspaces I would like to propose a feature enhancement for Smartsheet's backup and export functionality. Currently, administrators must manually back up and export each workspace separately, which is extremely time-intensive, especially for organizations…
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Using date columns in forms, ability to restrict to specific dates
When using a date column in forms, it would be great to have the ability to restrict it to a specified set of dates. And it would also be great to have the added option to automatically update the specified set of dates by, for example, removing dates once they are in the past. I have several different workarounds for the…