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Downgraded to Viewer request to edit not prompting Seat Type Change
I understand that when a User has been downgraded once to Viewer that when they get shared a sheet and need to edit they hit 'request to edit' a prompt goes to sheet owner to give access which they can do. However unless the Seat Type is changed manually back to Member by the SysAdmin the User won't be allowed to and they…
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making options in dropdown unavailable if selected already
How to make dropdown options become unavailable (in both forms and sheets) once they’ve already been selected. Example: If a patient books an appointment, that time slot is automatically removed or disabled so it can’t be chosen again.
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Grid View Search Feature - Highlight Cell
It would be great to have a search result highlighted in Grid View similar to other tools: Smartsheet search results are only outlined: Thanks!
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Grid View Search Results - Return Count
It would be great to get a count of search results (similar to Word/Google [above] etc) when searching in Grid View…frankly in any view. I know that we can get a count using filters but that takes much longer. Smartsheet:
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Fix Form Size in Dashboards and Mobile
Ever since the most recent updates to forms, they no longer fit in the Web Content widgets on dashboards, and they do not fit in some mobile applications. I use form links in Web Content widgets on dashboards very regularly, and am now having to go through and spend what will amount to hundreds of hours redesigning…
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Ability to Favorite a Collection
The Collections feature is amazing - we love it! It makes it so much easier for those who are not familiar with Smartsheet to get what they need and not be distracted by other sheets and workspaces they may have access to. However, it would be even better, if they had the ability to favorite it so they could find it…
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Show Sheet Owners whether the people they are sharing to are members, provisional members, or viewer
With the new changes to the licensing model for Smartsheet, there will be an impact from sheet admins/owners sharing their sheets to users who are not licensed. Unfortunately, the sheet owners have no way of knowing which of the collaborators are already licensed. I propose a feature where licensed users can see the…
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Rich Text Widget Scroll Bar Change
Hello, all! There seems to be a change in how a dashboard Rich Text widget is formatting. I first noticed this on April 22, 2025. Any rich text widget on all dashboards is adding extra space at the end of the text. When editing the widget, it appears that there is no extra added space--it looks normal. When you save it and…
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Bring Back the Outlook Add-In - Please upvote this!
Last year, Microsoft announced it would no longer support legacy Exchange tokens because they are a security risk. This technology was used in the Outlook Add-in. Several months ago, Smartsheet contacted admins and recommended "enabling legacy Exchange tokens" to keep the add-in. My organization can't do that because…
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Contact Support Cases List should include SS Tech-Generated Cases
I looked for cases that were started with a phone call and was told that these do not appear in the Contact Support Cases list. The email gave the Case #, but all the updates have to occur through email instead of being updated in the portal. Would it be a quick fix to include both the cases started in the portal and those…