You can now notify a Slack channel on sheet changes! Configure this from Alerts & Actions in the menu bar.

More information on the Slack integration:


Could someone explain what this update does and how it can be used in practice. I have read the article attached but still do not quite understand its value, and how it can be used effectively. 





Hi Team 

First, thanks for adding this integration.

That said - should we use this thread or elsewhere to make suggestions for improvements? As-is the notification, e.g. "6 rows changed" isn't super useful since a) I don't know which ones changed and b) I cannot really act on them or know if I care to click through or not.

Contrast this to many integrations from Jira for example - I can assign items, change dates, add notes, etc. all from within Slack.

Thanks and looking forward to seeing more over time.

In reply to by bricin2


The best channel for feedback is the Product Enhancement Request form under Quick links on the right of the community site.

This takes your feedback straight to our Product team and gives them a way to reach out to you directly, if needed.

In reply to by Shaine Greenwood

Hi Shaine,

Based on the time I've spent playing around with the Slack integration and the comments on here, it looks as though practically every suggestion or item of feedback gathered in the Smartsheet initiated feedback thread (from August 2016) was summarily ignored:


bricin2 hit the nail on the head. What use is it knowing that 6 sheets were changed? I don't know who changed them, what they changed and I don't have direct access to change them (via a hyperlink). It's reasonable to assume that if an organisation is using Slack to manage information workflows and collaboration, that they have enough going on that there will be loads of Smartsheet changes. Slack/JIRA do the integration well enough. Look for inspiration there.

Kind regards,

Chris McKay

I would say another major issue is that the Slack integration does not work with templates. I was excited to see the Slack integration only to be frustrated by the need to reconfigure the notifications all over again for every sheet generated from a template.

Thank you.

Ken LeCompte

So according to the announcement, I can configure Update Requests in Smartsheet to go to a particular Slack Channel.  Well, I've been digging in Smartsheet for about an hour now, and that doesn't seem to be possible.  I can't figure out how to send Update or Approval requests through this integration.  I have successfully sent an alert, but not an update or approval request.  Frustrating.

In reply to by Corban Wells

Hi Corban,

The Slack integration from this announcement was specifically to send notifications to a channel, not update or approval requests.

With that being said, we just released an update to the integration for you to receive all of your alerts and requests as direct messages to you in Slack. Details on how you can enable this are available here: https://help.smartsheet.com/articles/2476711-smartsheet-slack-notificat…

You can authenticate with the bot to receive all alerts and requests as direct messages. Note that other people will need to go through the same steps from the help article to configure their own accounts to receive alerts and requests in slack DMs.

In reply to by Shaine Greenwood

Hi Shaine, 

If my team has access to Slack but they do not have a Smartsheet account, am I able to send update request to them via Slack? Is it necessary for them to have a Smartsheet account? I know I can provide access for them to view the Smartsheet and request updates via email but, is this viable option for Slack? 

Thank you, 


I've just started integrating SS with Slack - I understand it needs to receive information from our Slack channels to function (channel name etc.)

But why does smartsheet need to see the channel purpose and latest message in a channel?

What purpose does it serve?