FAQ: How do I create a hyperlink in Community content?
To create a hyperlink, select the text you want to use for the link, and then click the link icon, in the far right of the formatting tools.
After typing or pasting in the URL, press Enter to finalize the link.
Make sure all hyperlinks created do not have any formatting applied (such as bold or italics). When a hyperlink is bolded, Community Members will need to right-click and select “Open Link in New Tab” in order to access the URL.
Additional items to note when creating a hyperlink:
For external hyperlinks you must include "https://" at the beginning of any url within the formatting tools. This will ensure hyperlinks shared outside of Smartsheet's Community can be accessible by all Community Members.