Responding to Comments in Dynamic View

Sharon F.Sharon F. ✭✭✭✭✭
03/19/21

When I comment and @mention someone in a comment in Dynamic View, an email is generated to that person but when they respond, it takes them to the Smartsheet instead of the Dynamic View. This user does not have access to the sheet by design and only the view. When replying to the email, the user is unable to comment because they don't have access to the sheet.

Is it at all possible to have the user be taken into the dynamic view to then respond to the comment? And also be taken into that details panel for the particular row on which the comment was made? Otherwise they have to search through the list which is very long to find the record.

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