Moving from start-up project to company business in the construction sector


I have been using smartsheet for one year as individual. My brothers and I created a start-up project which ended up as a company in the construction sector. I want to upgrade my smartsheet profile but the system does not allow me to do so on the ground that I exceeded some limits. It even rejected the payment. I contacted the smartsheet service providers with no reply yet! Who can help?


  • Andrée StaråAndrée Starå ✭✭✭✭✭
    edited 08/15/21

    Hi @smatchebe

    I hope you're well and safe.

    I'd be happy to help!

    Please e-mail me at [email protected], and we will take it from there.

    I hope that helps!

    Be safe and have a fantastic weekend!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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