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I have set up several alerts, some are working, some are not. is there any reason why one alert would work and another not? can i attach my smartsheet for you to look at?

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Hi Daniel,

It's difficult to answer without seeing the actual alerts. Can you share some screenshots or the sheet?

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Hi Andree,

I contacted tech support via the phone and got my questions answered. you can close this thread.

Let me guess:

You were getting Alerts on other people's changes but not your own. (This is a personal setting configuration item often overlooked)

Craig