I setup 4 alerts to notify different people if a row is added (depends on which subdivision as to who gets notified) but we are not getting the alerts.  


Hi Lori,

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature. 

Apr 15, 10:51 PDT

Check https://status.smartsheet.com/ for up-to-date information.

Have a fantastic week!


Andrée Starå

Workflow Consultant @ Get Done Consulting

We are experiencing the same problem - alerts are not working. Previous posts indicate that a fix has been implemented yet we are still having the issue. What do you advise that we do?


We were experiencing an issue with Automated Workflows which may have caused your workflows to be delayed, not send, or for you to receive an email stating that your workflow rule was disabled.

For details on this issue, and for you to subscribe to receive Status updates on Smartsheet services, subscribe to notifications from our Status page: https://status.smartsheet.com/