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KyleAnderson · 10/03/19

Hi,

I am having an issue with being able to upload attachments to Smartsheet. (Both admin and team members)

Any suggestions as to what is wrong with the system?

Kind regards,

Kyle

Andrée Starå · 10/03/19

Hi Kyle,

What's the problem?

Also, if you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

KyleAnderson · 10/03/19

Whenever we try and attach files, they either start uploading then disappear, or complete uploading then also disappear.

With regards to the support team, I am still waiting for them to get back to me after emailing them on the 26 Sept 2019. (Today - 3 Oct 2019) They also said I should visit Smartsheet community while they address my issue.

Andrée Starå · 10/04/19

Ok.

Strange! Have you tried logging out/in again?

Can you share a screenshot or a short video of how it looks?

What kind of file is it?

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