Automatic email notification through forms

Carolyn Tong · 08/30/19

I created a form which includes a text field for the person's email address. I want to create a workflow to trigger sending an email to the person when a specific field is changed. However, the person's email is NOT part of the contacts. How can I tell Smartsheets to email the person that a change has been made? There does not seem to be a way for me to notify from a specific field...only from contacts.

Paul Newcome · 08/30/19

Have you tried changing that field on the sheet to a contact type column? This would also change it on the form and make is usable for Alerts & Notification.

Andrée Starå · 08/30/19

Hi Carolyn,

First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner) and secondly check the Permission.setting for the Automations. (cog in the upper right corner in the Automation overview)

Did that work?

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Pesonal Settings.png

Automation Permissions.png

Automatic email notification through forms

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