Can't add jpg as attachment, doc and pdfs work fine

JF
JF
edited 12/09/19 in Smartsheet Basics

It's rather odd. We can't upload jpg from our location however, our external contractors were able to upload the exact file.

 

We are able to upload pdf or doc(x). I note that there was a similar situation in 2017 but that was attributed to AWS S3 services.

 

Is anyone else experiencing similar issues?

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