Sharing sheets with non licensed users

Kirstie · 09/27/18

Hi

I'm sharing issue and action logs with non licensed users who are unhappy with this and are pushing for us to move across to Google drive (for their ease). They're insisting that they'll need to upgrade to a licence at the end of the 30 day trail period. Can someone explain to me how they'll still access shared sheets after the end of the 30 day trial period so I can demonstrate this to them.

Thanks

Andrée Starå · 09/27/18

Hi Kirstie,

They will not need to upgrade or pay for a license if they don't need any of the paid features.

Please see the attached link/screenshot for more information.

https://www.smartsheet.com/pricing

Collaborators can view, edit, and add to sheets for free

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

J. Craig Williams · 09/27/18

Be aware that collaborators can not own anything. Anything created by them will need to be transferred to a licensed user before the end of the thirty day trial.

Craig

MakeItHappen · 11/05/19

I too am finding the process of sharing access to non-licensed users to be messy. If you use the "send notification" approach then they need to create an account before they get screen which utilises single sign. If you use the "share a link via email" approach then they are signed up for the 30 day free account.

Bill Adams · 11/24/20

Following this thread - Do we have any updates on whether or not we can share a sheet with non-users without the need for them to sign up for a 30 days trial account? If we can, what's that process look like?

Sharing sheets with non licensed users

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