How do I reset a webforms entry count?

Stu Benoff · 09/09/16

I built a new webform and during testing I generated a few test rows into the underlying spreadsheet. I am able to delete these test rows but how do I reset the entry count that appears when the form is opened from the sheet. Setting it back to zero would be ok.

Thanks for any guidance that you can provide.

Benjamin Walker · 09/09/16

Try the clone option!

Tamara Gordon Berlik · 09/09/16

I am having the same issue however my auto generated numbers are across multiple sheets that I used the same template on. I can delete the lines that I used as testing but the numbers will not reset back to zero. I have reset the column that Auto numbers with an additional digit to the number but is still pulls the number that is next in sequence from the original Sheet I created the template off of. I have tried the suggestion of cloning the web form however the smart number will not reset.

Tony Davidson - SmartSheet Certified User 2016 · 09/09/16

I would suggest an email to support@smartsheet.com..

Stu Benoff · 09/12/16

Hi,

The clone function works but only feasible at certain points in time since a new URL is generated. I found that there are times that I want to reset the count because of a survey version change but not want to confuse the users by distributing a new URL. I suppose I could do this by hidding a field on the form with the version number and updating it as the form changes. It still doesn't address the count issue on the form but probably a viable workaround.

Thank you all.

Stu

Wendy Ulatowski · 10/30/19

Has a solution been found to this issue?

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How do I reset a webforms entry count?

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