JIRA Pro Fields
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Hi Johnathan,
Jira add-ons can be problematic as many have not been tested with the Jira Connector. I looked into your Profields add-on for Jira and it looks like this add on does allow for mapping to custom fields in Jira, so it might work if you can do that though I'm not able to say with certainty.
Our Support team would be happy to investigate this further. Please fill out the online support form here: https://help.smartsheet.com/contact
Best,
Nathan