Update requests are not being received by team members

Shawn Borror · 02/10/20

Update requests are not being received by team members who do not have full licenses. Do I need to let help desk know specific servers to whitelist?

Shawn Borror · 02/11/20

FYI - we had to whitelist the servers mentioned in the troubleshooting guide.

Andrée Starå · 02/10/20

Hi Shawn,

First, make sure that the Permission.settings for the Automations. (cog in the upper right corner in the Automation overview) is correct.

Was it correct?

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Shawn Borror · 02/11/20

FYI - we had to whitelist the servers mentioned in the troubleshooting guide.

Andrée Starå · 02/14/20

@Shawn Borror Glad you solved it!

Thanks for sharing!

Update requests are not being received by team members

Best Answer

Answers

Categories