How to get indent/outdent to be used...not faded on toolbar?

Tamara Sprung · 04/17/20

I have an acct through my work. I actually have two accts. One I don't have the ability to make changes to a document unless the author gives me permission...nor do I have the ability to create a new doc. However...I do have the ability to indent and outdent. My other acct I do have an "active" acct...meaning I can create documents and make changes. However, I don't have the ability to use indent/outdent...these icons are faded. I also cannot use the shortcut functions ctrl ] or ctrl [. Has anyone had this issue? Can anyone help?

Thank you.

Paul Newcome · 04/20/20

Ah. Ok. You need to have data in the row above it. Any kind of data will do. If you want the row to appear blank, I generally put a period in a cell somewhere in the "blank" row and then set the font color to match the background color.

Paul Newcome · 04/17/20

Can you show a screenshot? As long as you have data in the row(s), you should be able to indent/outdent with certain basic restrictions such as you can't outdent past the leftmost possible outdentation. You can't indent more than one level per row.

Tamara Sprung · 04/17/20

Tamara Sprung · 04/17/20

Here is one with data in the row. I have click each cell in the row and in the column and it stays faded.

Paul Newcome · 04/20/20

Ah. Ok. You need to have data in the row above it. Any kind of data will do. If you want the row to appear blank, I generally put a period in a cell somewhere in the "blank" row and then set the font color to match the background color.

Tamara Sprung · 04/20/20

I clicked the c ell below the "Jewett Lab" cell...still faded.

Tamara Sprung · 04/20/20

I figured it out!!!! I need data in the row I click AND in the row above it! Damn...thanks for the help!!!

Andrée Starå · 04/20/20

@Tamara Sprung

There have to be something in the cell.

Try to add a couple of rows with 1, 2, 3 , 4 or similar and then see how it works.

Andrée Starå · 04/20/20

@Tamara Sprung

Excellent!

Glad you got it working!

Jeffrey Schmitz · 07/28/20

I'm having a similar problem. I can only indent/outdent to one level and I do have data in the row above.

SmartSheet.GIF

Paul Newcome · 07/28/20

@Jeffrey Schmitz The GIF is only a static image. Are you able to provide some before and after screenshots and describe what exactly you are trying to accomplish?

Andrée Starå · 07/29/20

Hi @Jeffrey Schmitz

Can you share a screenshot where the Primary column is visible? Do you already have any hierarchies? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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How to get indent/outdent to be used...not faded on toolbar?

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