Update request form after completion/submit not triggering workflow

04/30/20
Answered - Pending Review

Hi, I'm quite new to workflow and I'm trying to achieve the following:

A document need to be signed by 2 signatories, signatory 1 received an automated update request from workflow 1 which works well. I want workflow 2 to automatically request an update from signatory 2 when signatory 1 has completed his task. I tried using 2 different workflows but workflow 2 is not triggered when workflow 1 is completed, that is signatory 1 has checked a signed box ON which is the trigger to workflow 2. Note that Workflow 2 is triggered when I manually check ON the signed box.

Hope this is clear...🙄

Rgds

Nicolas

Answers

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Nicolas,

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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