Inconsistency in how contacts are displayed across sheets

Hi @Saurabh Maheshwari,

I'd be happy to explain. When you type a name or email address in a Contact List column, the names that are displayed will include the following:

• Any preferred contact values that you’ve set up using the Values box in the Insert Column or Edit Column Properties window.
• All collaborators shared to the sheet.
• Any other contacts or email addresses that have been assigned to other rows in the sheet.
• People in your personal Smartsheet contacts list. (More information on this is available here.)
• If you're a part of a multi-user account, other people that are in the account. (More information on User Management is available here.)

For example, if have you listed under My Smartsheet Contacts as "Saurabh", and @Paul Nelson has created a contact for you that uses both your first and last name. When either Paul or I begin to type your name or email address into the Contact List Column, we would each see the Smartsheet contact that we created as an option.

To maintain consistency, you'll want to consider restricting the contact list column to the preferred values only. If needed, more information on this can be found in our help article: https://help.smartsheet.com/articles/2480241-column-type-reference#contactlist

@Saurabh Maheshwari at this time, the only way to ensure that the contacts in the Contact List column appear in the same format, is to restrict the Contact List column to the preferred values only.

This can certainly be done on sheet with Resource Management enabled. However, if you don't wish to restrict the column to the preferred values, you can submit a Product Enhancement Request to let our Product team know that you'd like to have this functionality in Smartsheet.