VLOOK to a diffrent sheet #NO MATCH

I'm getting the #NO MATCH error when cross referancing to a nother smartsheet file that has close to 20k rows, do you think this is causing the error. I looked up one of numbers and see it but still getting the #NO Match error. It is not finding any of my 500+ rows? Any thoughts here? First image is teh {Smartsheet BNI BU LIST.....Range 1}


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