Change from Licensed to Free Smartsheet Account

09/30/20
Accepted

Hello,

We are in the process of moving some users from a full licensed account to a free account in our Enterprise Plan. Reason being to control editing and changes to sheets in our business by setting up "Powerusers" in our company

What's the best process to move someone from a Full Licenced account to a Free Account?

Thanks

Andrew

Best Answer

  • Nick BurrusNick Burrus ✭✭✭✭✭
    Accepted Answer

    It would be using the admin panel to revoke their license. Along with this you can "transfer" their sheets to another user.

    Nick Burrus, MAOL, PhD Doctoral Candidate

    I build Smartsheets for the US Government, State Government, and about a dozen of the US Fortune 100s.

Answers

  • Nick BurrusNick Burrus ✭✭✭✭✭
    Accepted Answer

    It would be using the admin panel to revoke their license. Along with this you can "transfer" their sheets to another user.

    Nick Burrus, MAOL, PhD Doctoral Candidate

    I build Smartsheets for the US Government, State Government, and about a dozen of the US Fortune 100s.

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