Completing Form on Mobile Device without Using the App?

Hi Team,

We have a form we would like to send out to our employees, but it is not mobile friendly. During our testing phases it prompts the user to create a free account when they click on the link. Is there a way for them to access the form directly? The link works on a computer/desktop and no account is needed so please help me to understand why the interaction is different.

Any help or support would be great!

Many thanks,

Sarah

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