Adding attachments from Gmail

Holly Artillio · 04/21/21

My company recently migrated our email to Google Workplace Mail. We previously used Outlook and I was able to drag an attachment from an email to a Smartsheet row. Why am I no longer able to this? I'm aware of the Gmail add-on but its more than I need. I just need to drag and drop. Thank you!

Aravind GP · 04/22/21

Hi Holly,

It is to do with the way Gmail works. A click/drag from Gmail is only to render a preview and not to download the attachment. A workaround that you can try is to configure your official email account to outlook client and you should be able to drag and drop to attach into Smartsheet.

mav13 · 03/22/24

Good Afternoon,

I am trying to upload a gmail from Intake form. When I drag and drop is not letting me, any ideas how to fix this issue? Thank you

Genevieve P. · 04/05/24

Hi @mav13

Here's information that may help you: Supported file types, sizes, and other requirements

Adding attachments from Gmail

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