CTRL + ] Does Not Indent, But Right Clicking Does

ajcooper35
ajcooper35 ✭✭
edited 12/09/19 in Smartsheet Basics

Our Senior VP is having an issue with a sheet where she is unable to indent a row to be a child/sub-task. The strange thing is she is able to right click and indent it, but not using the keyboard shortcut.

The keys are working just fine (able to CTRL + C/V, and the [ and ] keys all work individually) but it does not allow her to indent rows using the keyboard shortcut.

 

Has anybody seen anything like this before?

Comments