Jira Connector: Where did the lightning bolt shortcut go?

edited 06/14/22 in Add Ons and Integrations

There used to be a jira connector shortcut that looked like a lightning bolt on the vertical menu that seems to have disappeared for everyone at my company. Does anyone know how to get this back?

Best Answer

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi @Cricket

    This is a recently reported issue that our Support team is looking into and working to resolve. The icons for accessing Connectors are temporarily unavailable from within the main Smartsheet app as you have found, however, all systems are still functional and you can access the JIRA connector directly through this URL: https://connectors.smartsheet.com/c/jira