How to calculate No.of days without getting the value changed everytime a new row is added.

Error with the No.of days due column. If there is an automation set to send an email whenever the number hits 14, the value in this column keeps getting changed whenever a new row is added. Based on the formula, it changes to 14 first and then realizes it isn't 14 and changes back to 13. Due to this, repeated emails are sent in a day. What to do?

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Nikhil

    I hope you're well and safe!

    Not sure I follow.

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

    I hope that helps!

    Be safe and have a fantastic day!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

Help Article Resources

Want to practice working with formulas directly in Smartsheet?

Check out the Formula Handbook template!