Automation - Approval workflow - Button text
Hi!
Couple of days ago, my approval workflow does not show the customised button texts, but the default "Approve" and "Decline".
Is there a way to fix it?
Best Answers
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Hi @Norbert
I'm able to replicate what you're seeing - Approval Requests are not currently honouring the custom button text set in the workflow. Our Support team is investigating this and I'll follow-up with you when I have more information!
Cheers,
Genevieve
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Hi @Norbert
I don't have an ETA for when this may be resolved; we heard the first reports of this yesterday and are actively investigating the cause. I'll post again on this thread once there has been a fix!
Thanks,
Genevieve
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Hi @Norbert
We implemented a fix over the weekend, you should see the Approval Requests coming through with custom text now! Thanks again for reporting this issue.
Cheers,
Genevieve
Answers
-
Hi @Norbert
I'm able to replicate what you're seeing - Approval Requests are not currently honouring the custom button text set in the workflow. Our Support team is investigating this and I'll follow-up with you when I have more information!
Cheers,
Genevieve
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Hi Genevieve,
Thank you for the quick reply. Do you know when this is going to be fixed? I built our whole workflow based on the Approval Requests, and now it's quite confusing what the button will do.
Many thanks for your help.
Norbert
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Hi @Norbert
I don't have an ETA for when this may be resolved; we heard the first reports of this yesterday and are actively investigating the cause. I'll post again on this thread once there has been a fix!
Thanks,
Genevieve
-
Hi @Norbert
We implemented a fix over the weekend, you should see the Approval Requests coming through with custom text now! Thanks again for reporting this issue.
Cheers,
Genevieve
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Hi Genevieve,
Yes, I've noticed the changes. Thanks for the fix 😊
Cheers,
Norbert
