need help on Comments API
I want to pull recently added comments to row in smartsheet from servicenow using API.
But existing api to fetch comments need comment id , as third party system i dont comment id to pull .
I would like to know how to get recently added comments to row using api without using comments id
Best Answer
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Hi @DivyaP
Are you looking to pull information from ServiceNow into Smartsheet, or the other way around?
Here's the API documentation from ServiceNow.
If you are looking to Get Smartsheet comments from row, here's the Smartsheet API Comment Basics documentation.
You can use Get Row with include=discussions to get all of the comments from one row, including each Comment ID. See Row Include Flags.
Cheers,
Genevieve
Answers
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Hi @DivyaP
Are you looking to pull information from ServiceNow into Smartsheet, or the other way around?
Here's the API documentation from ServiceNow.
If you are looking to Get Smartsheet comments from row, here's the Smartsheet API Comment Basics documentation.
You can use Get Row with include=discussions to get all of the comments from one row, including each Comment ID. See Row Include Flags.
Cheers,
Genevieve
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Thank you it was useful.
