Sudden change in the order of WorkApps roles

Nasir@EBC · 05/06/22

Hi

I have developed a tool using WorkApps, and have been using it for over 4 months. But today suddenly the sequence or the order of the Roles in WorkApps has changed!

Can anyone help me how I place these roles back in the same original order please?

Thanks

Nasir

Genevieve P. · 05/10/22

Hi @Nasir@EBC

There currently isn't a way to adjust the order of how the roles appear in a Workapp. That said I would not have expected the current roles to adjust order.

Would you be able to post the Workapp URL? I'll pass this along to the Support team and we'll take a look to see what may have happened in this instance.

Cheers,

Genevieve

Nasir@EBC · 05/10/22

Thanks @Genevieve P. for reviewing the request.

Here's the WorkApps URL

"https://workapps.smartsheet.com/app/2WX5WGh5xpgQM4mwcxQJ6p86gc/3hcWmHmr9hrj8"

It is basically not an error, rather a requirement that may arise if, say, the app admin wants to move the Home role above all other roles —mostly because it would otherwise look somewhat unprofessional if the role titled Home appeared somewhere down at the 2nd or 3rd last position!

In summary, when we create an app, then it must look very professional from every aspect.

regards,

Nasir

Sudden change in the order of WorkApps roles

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