WorkApps User Management

Vitaly · 12/22/21

Hi All,

Have a quick question related to user management capabilities in WorkApps. I have created several different workapps for my organization, created roles, added users to Roles, etc. All works fine.

However for maintenance perspective it is not optimal as it is only me who can actually add new users to the roles when needed and I dont want to be the bottleneck there.

Is there a way to give permission to someone else, preferably several people to manage the scope of users in each role?

Our Org has workapp collaborator package enabled so any even unlicensed users can be permissioned in the WorkApps.

Regards,

V

Genevieve P. · 12/23/21

Hi @bioztar

Currently only the WorkApp builder can create and assign roles for that WorkApp (see: Add Roles to a Workapp).

However, if you've created the WorkApp but want someone else to manage the roles and permissions, you could transfer the ownership of that WorkApp to someone else for maintenance (see: Transfer Ownership of a WorkApp).

Please let the Product team know of your use-case and request to have multiple users be able to add roles by filling in this form, here.

Thank you!

Genevieve

V_Szombathy · 06/14/22

I agree that this limitation should be addressed. I do not want to transfer ownership of the apps, but need to be able to have other people help with the administration.

Geilisa · 09/25/23

I know this is old but I have a suggestion. Those with Group Management permissions can create groups and add the groups to the WorkApp roles. Any System Admin can edit groups created by Group Admins. Still very limited, but at least its not limited to 1 person at a time.

WorkApps User Management

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