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How to access Core App Path Self-Paced eLearning courses?
I'm a licensed user and preparing for the Core Product Certification Exam (which I have purchased). I prefer the "Core App Path Self-Paced eLearning" as a guided preparation (versus this) but only 1 "welcome" course is showing up on my end:
After completing this course, I clicked "next course" and got this notification:
I'm, of course, signed in, and I couldn't find anything on my homepage.
How can I find and complete the courses in this path?
Best Answer
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Hi @j.hung
Since you're signed in but only seeing the first Welcome course, it looks like your plan may not have eLearning purchased.
You noted that you purchased the Certification exam (which is exciting! Let us know how you do!) however the eLearning training courses are separate items and would need to be purchased in addition to certification.
Cheers,
Genevieve
Need more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
Answers
-
Hi @j.hung
Since you're signed in but only seeing the first Welcome course, it looks like your plan may not have eLearning purchased.
You noted that you purchased the Certification exam (which is exciting! Let us know how you do!) however the eLearning training courses are separate items and would need to be purchased in addition to certification.
Cheers,
Genevieve
Need more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
-
I am having trouble accessing the Elearning course also and have the proper plan for it. It is currently being investigated as to why my license code is not working.. Any help appreciated.. going on 2 weeks without my access.
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Hi @Slayrqueen
Than you for raising this; I have sent your Community post here for the Training team to review and research why your account is not linked properly to show the courses available. They'll reach out to you in a private channel, through email.
Cheers,
Genevieve
Need more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
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Thank you. I received my access today thanks to your response!
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Hello - we have multiple licensed users experiencing this same issue. They have a license that allows them access to e-learnings.
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Please reach out to the training team directly using the email under "Contact Us" at the bottom of the University page, they'll be able to look into this in a private channel so you can share those user accounts!
Cheers,
GenevieveNeed more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
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