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Increase limit of grouped and summarized report rows from 2500

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Please consider increasing the limit of grouped and summarized report rows from 2500. This is a significant constraint we face daily. To work around this we are either limiting the information displayed by more than we desire, or creating multiple reports; both are considerable inconveniences to our leadership who need this data to analyze current state and make sound business decisions. In other cases, we are having to utilize systems outside of Smartsheet that are able to handle larger sets of data and offer more robust reporting options. As admins, we prefer to utilize Smartsheet as our single data source and increasing the limit on grouped reports from 2500 would be a decisive advantage over other systems.

Seeing this warning message is becoming increasingly problematic:

"Not finding the rows you're looking for? Try changing the filter criteria or sort order. Reports display up to 2500 grouping and summary rows at a time, so they may be out of view."

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21 votes

Idea Submitted · Last Updated

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  • RetroCare
    RetroCare ✭✭
    edited 01/20/23
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    Hi Everyone, I have been using Smartsheet's for the past year. I just came across a grouped report which has reached 2500 Rows and it blocks me from viewing it since there is a limit to 2500 Rows.

    I think this is totally insane how to we big companies be able to stay with Smartsheet's as long term solution, if every grouped report will not allow me to have more then 2500 rows. if you look at any other spreadsheets like google sheets Excel Etc. (which are for free) you can have i think 40,000 Rows.

    I pay almost $5000 a year to Spart sheets if they wont fixt i will have to say goodbye.

    So please if anybody can help or has any solution please let me know ASAP.

    Thanks.

  • 1RP IT
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    Same as Rachel Whittom, we are facing a serious challenge with the data growth and the report limit of 2500. This is affecting our ability to deliver a reliable and scalable solution to our clients.

     We understand that the development team has other priorities and requests, but we urge you to consider this issue as a high-priority feature for the next release. We believe that this will benefit not only us, but also other users of SS who may encounter the same problem in the future. Currently this issue represents a huge risk to sustain our solution.

     Please let us know if there is anything we can do to help you expedite this process. 

  • Camila Hurtado
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    Hi Smartsheet development team. We are facing a serious challenge with the data growth and the report limit of 2500. This is affecting our ability to deliver a reliable and scalable solution to our clients.

    Today we are archiving data, but this is not enough to get the grouped reports work for us.

    We are splitting the reports in multiple versions using the first letter of a project name, so we have reports from A-G, H-M, N-Q, R-U, V-Z. But this is not sustainable, every day we need to create a new version, so do we really need to go and have 11,12,13 different versions of the same report? this is not efficient at all.

    We understand that the development team has other priorities and requests, but we urge you to consider this issue as a high-priority feature for the next release. We believe that this will benefit not only us, but also other users of SS who may encounter the same problem in the future. Currently this issue represents a huge risk to sustain our solution.

     Please let us know if there is anything we can do to help you expedite this process. 

  • Joe Amoroso
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    Hi Smartsheet development team. We are facing a serious challenge with the data growth and the report limit of 2500. This is affecting our ability to deliver a reliable and scalable solution to our clients.

    Today we are archiving data, but this is not enough to get the grouped reports work for us. 

    We are splitting the reports in multiple versions using the first letter of a project name, so we have reports from A-G, H-M, N-Q, R-U, V-Z. But this is not sustainable, every day we need to create a new version, so do we really need to go and have 11,12,13 different versions of the same report? this is not efficient at all. 

    We understand that the development team has other priorities and requests, but we urge you to consider this issue as a high-priority feature for the next release. We believe that this will benefit not only us, but also other users of SS who may encounter the same problem in the future. Currently this issue represents a huge risk to sustain our solution.

     Please let us know if there is anything we can do to help you expedite this process. 

  • JenniferN
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    I agree, I love the report feature but the row/data limit on reports is extremely frustrating and constricting to our business needs. Is there any update on changing this?

  • Amanda Fulbright
    Amanda Fulbright ✭✭✭✭
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    I agree with everyone here. This restriction is seriously limiting our organization's ability to use SmartSheet. I want to champion this application and expand its use, but I can't do so with this type of limitation.