Sign in to submit new ideas and vote
Get Started

Rich Text Formatting in email notifications (and Update Requests)

Hi,

unfortunately I heard from Andree that is still not possible to

format text in update requests or email notifications f.e. bold, italic, underlined as well as putting URL-links to certain words or make quotations.

I regret this because I find it a very important function and hope you will agree and find a solution.

Hope to hear from you, soon. Thank you.

187
187 votes

On Wishlist · Last Updated

We love this idea too! While it's not a part of our current plan, this is exactly the kind of thing our team is thinking about every day. If we believe we can make this idea a reality, we'll plan to update the status here.

«13

Comments

  • Ken Armstrong
    Ken Armstrong ✭✭✭✭✭✭
    edited 08/21/24

    It seems conditional formatting does not show in automated alerts and emails. I would be fantastic if this could be considered.

    Ken Armstrong

    Smartsheet Project Manager, GE Aerospace

    Certified Smartsheet Administrator

    Be Firm! Be Fair! Be Friendly! Be Honest!!!

  • Hi, I would appreciate if it is possible to mark email text in bold, underline or italic

    Thank you

  • Alex77
    Alex77 ✭✭✭
    edited 08/21/24

    I agree. A few years back I believe that conditional formatting did translate over to automated alerts and emails. Seems like it doesn't anymore, which is frustrating. I agree that this would be helpful to have again.

  • Pam Ferguson
    Pam Ferguson Overachievers Alumni

    It would be great to easily add a weblink in an automatic notification, without having to enter a long web address. Sometimes based on items that are entered, we must redirect users to another site, or one outside of Smartsheet (gasp, I know...), but it would be great to have a cleaner way to enter it.

  • I would like to be able to customize the emails that go our from alerts or automation set up i.e. font, bullets

  • Mike Dufour
    Mike Dufour ✭✭✭
    edited 11/18/24

    I like this request and would add that it would also be helpful to have an option, to not only be able to specify the sheet columns that you designate in the Alert, but also have a way of indicating to include any columns that have changed. I have a sheet with 40-50 columns and I don't need all columns in the alert. I do need some, but also want to see the columns that changed that I don't designate as default in the alert.

  • swilliams
    swilliams ✭✭✭

    Please add rich text formatting to automation emails. Ideally, allowing images, but even just plain formatting would be nice because we're forced to export as .csv and then use mail merge. Word has just terrible problems with sending dynamic hyperlinks, and Smartsheet is great for that, but we're stuck using the bad solution that works instead of the potentially great solution that doesn't because we can't bulletize lists, include formatted signatures, etc...

    Thanks!

  • NickStaffordPM
    NickStaffordPM ✭✭✭✭✭✭

    This would be a great improvement. The ability to call out and organize how information is displayed within the text of message would improve UI for us.