We are using a sheet with count if formulas in order to graph progress on a dashboard.  On the source sheets we have a dropdown menu with the following status options:

  • Prep
  • Working
  • Decision - RENEWING
  • Decision - MOVING
  • Housekeeping

The COUNTIFS formula we are using works for all of the status options EXCEPT for the "Decision - MOVING".

We have tried to copy and paste the exact wording from the status box into the formula and even that does not work.  If we change the word to "MOVING" both in the status and the formula, it works.  


Any suggestions?  We have these sheets set up for all of our clients currently through March 2020.... I know we may just have to go in and change EVERY sheet... but I'd like to avoid that if possible.





Can you post a screenshot with sample data? One for each Status all in the same month?

Hi Rae,

Do you get an error message or what happens?

Have a fantastic day!


Andrée Starå

Workflow Consultant @ Get Done Consulting