Hyperlink in email notification that redirects to the relevant row

shyam.khatri
edited 12/09/19 in Smartsheet Basics

Hi there,

On receiving email notification, there is a hyperlink to navigate to the sheet. In this case, user has to find the row in the relevant sheet among hundred other rows. 

Is there a way, where a hyperlink can directly navigate to the affected row rather than the sheet. So in case of multiple rows in email notification, each row has its unique hyperlink that redirects itself to the respective row in Smartsheet.

 

Thanks,

Shyam

Comments

  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭

    How are you triggering the email? 

    There are lots of ways for Smartsheet to send an email and the nomenclature can sometimes overlap.

    Some of them will take the user directly to the row (for example, Send Row). When Send Row is used for multiple rows, the user is taken to the last row in the list.

    There is certainly no way to do this:

    ...in case of multiple rows in email notification, each row has its unique hyperlink that redirects itself to the respective row in Smartsheet.

    Craig

  • kagrawa
    kagrawa ✭✭
    edited 03/13/19

    In response to J. Craig Williams: I believe the OP is not asking about the "send row" function that is available on the drop-down menu for a given row (or selection of rows).

    Rather, notifications should be understood to be the types of emails that come from "Alerts & Actions" (see screenshot).

    All:

    I found this thread using my own Google search for "smartsheet notification include link to row", so I sympathize with the OP's request.

    Basically, while the alerts will send emails with highlights of the contents of the changed rows, the receiver of the email cannot simply click a link to go to that row that was changed. It would make sense if row addition/change notifications also sent the links to the given rows so that all you had to do was click the link and it takes you there. Imagine a sheet with 10,000 rows... and one in the middle is changed. I get an alert that shows the change, but what if I want to go back and do some edits, etc.? I would have to somehow find that row among all the others... And what if there was no unique identifiers?

    Granted, a savvy Smartsheet user with the appropriate license (leveled up!) could switch from using a change alert to an "update request". But I argue that beginners and/or people testing out a new sheet setup may not want to invest in setting up many different update requests and such. They simply want to see what is changed and get a link to it.

     

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