We use our Smartsheets to track our production process. This includes having hyperlinks to the items on our Google Drive. Last week we were able to export this sheet and the links worked without any issues. Today, when we export to Excel, Google Sheets or PDF, where there once were links, there are now none. The links are made to look nice - the text says what the link leads to, so you can click on "movie" and you go straight to the movie. We don't want to have to put in the URL and then go change them all again in Excel - we're trying to streamline here. :-) If you have any suggestions or help, I'm listening! 


Hi Amanda,

Thank you for reaching out to our Support team about this issue. It looks like they were able to fix this by reactivating the settings on your account.